We guarantee our plants to be strong, healthy, well-rooted, and of pretty darn high quality when shipped. We spend the better part of one to several years growing each plant and then choosing the best ones to send to you. Our efforts and experience result in plants that we expect to grow well provided they are correctly sited and properly taken care of. We've succeeded in producing a healthy plant, now it's up to you to be successful in growing it. Please let us know immediately within one week of receiving your order, if you are unhappy with any part of it. Or if you feel that a properly cared-for plant fails to grow in the first growing season, and it is due to a faulty plant not the grower, kids, neighbors, varmits, or bad weather, let us know and we'll gladly send a one time replacement, refund, or credit.